I am an n8n automation expert and AI agent developer. I build the workflows and assistants that take repetitive work off your team: copying data between tools, chasing follow-ups, drafting routine replies, summarising documents. I keep a human in the loop wherever a mistake would be costly.
Who this is for
- Small businesses drowning in admin, where the same data is typed into three systems.
- Teams that receive lots of enquiries and want them sorted, logged and answered faster.
- Professional services firms that want an assistant to search their own documents and cite sources.
- Businesses with tools that do not integrate, where someone exports a CSV every morning.
- Agencies looking for an AI agent developer to build client automations.
What you get
- n8n workflows. Workflow automation connecting forms, email, CRMs, spreadsheets, payment tools and anything with an API.
- AI agents. Built on LLM APIs to draft, summarise, classify and route, with clear limits on what they can do alone.
- Retrieval-based assistants. Your documents indexed with embeddings, so answers come with a quote and a link to the source.
- API integrations. Custom connections where no ready-made node exists.
- Browser automation. Playwright scripts for tasks in systems that have no API.
- Monitoring. Error branches, logs and alerts, so a failed run is noticed straight away.
How I work
I start by mapping the process as it really happens, not as the handbook describes it. For each step we decide: automate fully, automate with human review, or leave manual.
I build against test data first. Then I run real cases through it, including the awkward ones: missing fields, duplicate records, odd formatting. Every workflow gets error handling, because business process automation that fails silently is worse than no automation.
At handover you get a plain description of each workflow: what triggers it, what it does and who to call if it stops.
What can you automate in a small business?
Some examples of what a small business might automate:
- New website enquiry: create a CRM lead, send an acknowledgement email, alert the team in chat.
- Incoming invoices: extract key fields, file the PDF, add a row to the accounts sheet.
- Support inbox: classify messages, draft replies for common questions, flag urgent ones.
- Weekly reporting: pull figures from several tools into one summary.
These are illustrations, not case studies. I cover more in n8n automation for small businesses.
Why hire me
- I lead a live AI assistant. ALI answers UK crypto tax questions grounded in HMRC guidance, using embeddings built from HMRC material. Each law answer quotes the relevant section and links the exact HMRC manual page. It reads uploaded PDFs, summarises a case and drafts replies, and an accountant verifies the answer.
- I build the systems automations plug into. The RENXW multi-tenant CRM includes API integrations and automation hooks, with permissions enforced in the database.
- Broad skills. LLM APIs, embeddings and retrieval, n8n, Playwright, API integrations and CRM systems, plus the web development around them. See custom web app development.
When should you not automate?
Not every task is worth it. I will tell you to leave a process manual when:
- It happens rarely. A monthly task that takes ten minutes rarely pays back the build.
- The rules keep changing. Automating a process that is still being worked out locks in today's confusion.
- A wrong answer is costly and hard to spot. Here I add human review, or keep it manual.
- The data is messy at the source. Fixing the input usually comes before automating it.
Saying no to the wrong automation keeps the right ones trustworthy.
Pricing and timelines
I quote per project. What drives cost and time:
- Number of workflows and steps. A single three-step flow is quick; a chain of linked processes is not.
- Quality of existing APIs. Well-documented APIs are faster to connect than systems that need browser automation.
- AI involvement. Retrieval assistants need document preparation, testing and evaluation of answers.
- Review requirements. Workflows that need human approval steps take more design.
- Hosting. Self-hosting n8n means setting up and securing a server.
Describe the task you most want gone and I will tell you whether it is worth automating. Get in touch.
